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Modern Customer Experience
Thursday Keynote, Featuring: Catherine Blackmore GVP, Customer Success, Oracle; Jay Baer President, Convince & Convert; Paul Archer CEO, Duel; Shashi Seth SVP, Oracle Marketing Cloud; Carolyne Matseshe-Crawford VP of Fan Experience, Fanatics; Julian Guthrie Journalist and Author
The roles and responsibilities of today’s B2C marketers are constantly shifting to meet the needs of increasingly demanding customers. While each new channel and point of interaction represents an opportunity for growth, these moments can easily b...
ADP, the leader in human resources management, has more access than ever before to predictive insights and data intelligence from preferred predictive vendor, Mintigo. Prioritizing accounts based on propensity to buy has generated great results fo...
Customer expectations change almost daily. With every introduction of new technology human behavior evolves, altering how customers engage with brands. In this year’s CX service general session, Oracle again journeys into the future to paint a pic...
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